Support FAQs
Welcome to mytech helpdesk

Network Stability

Romote Access

We use secure remote access software to keep your IT network up and running reliably.

User
Helpdesk

Troubleshooting

We provide you with the same problem solving portal big corporations use to maintain user productivity at a fraction of the cost

We Work
For You

Contracting

We do not sell hardware, software, or data services. Our focus is keeping your existing IT network reliable.

Our program has proven to increase the
reliability and performance of any network.

Affordability

Pricing That Meets Your Budget

mytech helpdesk is the affordable, corporate style helpdesk for small business IT management in the DFW metroplex.

services

What We Offer

* Flat Monthly Fee
* Helpdesk Troubleshooting Portal
* Local and Remote User Access
* IT Consultative Services
* Server Management
* Data Back-up
* Hardware Management
* Software Management
* Regular Monthly Site Visits
* Installation Services

Our Program

The Design

Our program is designed to transform unstable and underperforming small business networks into a reliable platform that any business needs to maintain competitive advantages in tough markets. There are only so many hours in a day to focus on your core business performance. IT networks are supposed to be a tool to increase efficiency in decision making. IT Networks are not supposed to be a drain on time and resources. mytech helpdesk will take any existing network that is causing more problems than it is solving and create the reliable platform needed to contribute to successful business management.